Despite the industry’s earlier projections, Black Friday weekend scored record sales and turnout in 2012. And it looks like plenty of that post-Thanksgiving gravy spilled into online sales, with Cyber Monday getting its biggest boost ever in 2012. According to a BIGinsight survey conducted for Shop.org, 129.2 million Americans said they planned on shopping on Cyber Monday. That’s up from
Consumers are dreaming of a “byte” Christmas. 147 million shoppers will flood stores over Black Friday weekend (the Friday, Saturday and Sunday immediately following Thanksgiving), according to the National Retail Federation. That’s about 5 million less than was projected last year, but there’s an interesting technological twist at play. The NRF reports that 26.8 percent of those projected shoppers are
At @Pay, we believe that a critical, and thus far overlooked, element of a great user experience is ease of use. The researchers at Merchant Warehouse agree. Read what they have to say about customer experience as a key missing piece of mobile payments, and how online businesses can start addressing that critical issue as it affect mobile payments.